59 reviews of Lowe's Home Improvement "This is your typical Lowe's. I got back home and she has painted the first coat for one entire room, and was working on the second room. Typical Lowe's with lots of great things to buy and to long for. 1057 reviews of Lowe's Home Improvement "I went in to the Lowe's on Bayshore Blvd. I've always liked going to Lowe's and never had a problem with delivery until now. So many goodies for working around the house and yard. I have a rare disease called Myasthenia Gravis and this stress has made it worst and I had to endure this during the Christmas Holidays. Also thank you "GLORIA" the lumber cashier who was very friendly and kind. No customer service. 215 reviews of Lowe's Home Improvement "After being laid off from Home Depot, I have been shopping at Lowe's instead; boycotting the Big Orange box. I called again the following morning and still no answer. The customer service is beyond deplorable. The refrigerator leked my wood floor and that will be next! She asked a Senior coworker to help.We explained it all to her again. This is their solution to everything. "STEVEN B", "JOSSE and "JOSHUA" were very helpful in assisting me as well. Then, there are NO signs mentioning a single line, when we got to the register, the employee refused to check us out, because we had not been standing in the right place, even though there was no way we could have known about this alleged line on the opposite side of the store from the only open register.I will avoid going to the Killeen Lowes at all cost, for at least the next year. Never going to Lowe's again! I spend over 20,000, on this horrible kitchen nightmare. This place was actually clean and the staff was friendly. 12 reviews of Lowe's Home Improvement "I prefer Lowe's over Home Depot anyday. I was more interested in just giving him a good review. She was pressed on getting the reps name, I think she missed the point I was making.Once my quote was ready, I came back just to receive more bad service. Manager didn’t give a crap that one of his associates was supposed to check to see if there was damage before I took the second one home. Not as cluttered as other stores." No compensation offered, just nasty attitude. 307 reviews of Lowe's Home Improvement "More of my Lowe's infatuation. Recommended Reviews. It's a good thing I waited to leave a review. This is why I chose them instead of a competitor. The rep did not apologize to me. I had very bad experienced today in Killen Lowes store . I have to change my appointments to a no show delivery. I was told it would be shipped straight from the distributor to the job site in 2 weeks. Opting Lowes services is like torturing yourself. 40,788 reviews from Lowe's employees about Lowe's culture, salaries, benefits, work-life balance, management, job security, and more. Learn more. I bought 3 gallons today. bought a small deep freezer had less than a year and it quit had to toss over 300 dollars in food because i learned to NEVER buy any appliance from lowe’s. Sad part never expected to. I got back home and she has painted the first coat for one entire room, and was working on the second room. Went in to place an order and there were several orders listed that I never made. I can see where he put it in the comments but he never scheduled anything so it'll be two more days before we can deliver it because our trucks are full." After repeated attempts to contact him to get the issue resolved, I still haven't heard from him. This is a very scary situation - if I was a scammer, I would have had this persons name, address and Lowe's account number. 14 reviews of Lowe's Home Improvement "I like this particular store, as you can actually find help here and it's never too busy. ABOUT Largo Lowe's 10440 Campus Way South. Ordered a refrigerator going on 3 weeks ago. They did say they were going to get on this and probably get it installed in another 10 days. If I don't receive a call by the end of the day, my next call will be to the Better Business Bureau!! That was lie number 4. They staff is usually knowledgeable & helpful." "After looking, investigating, and wondering, I finally found Cheaper Than Dirt's website and "voila" - fair prices, accurate pictures, and an easy to call number. After all the bad reviews I saw online this company has been scamming people for a long time, See all photos from Libby M. for Lowe's Home Improvement, The worst day of my life was when I walked into this store and ordered The Diamond Duvall cabinets for my kitchen. Just getting ready to file complaint on Lowe's to the FTC and BBC. Auto Services. I've called again in between personal appointments and still no answer. Needless to say, I received my delivery that day (5/13) (Riding Mower) "DONNIE D", the delivery man was very friendly and explained everything in detail regarding my mower. You would think the status is right on the computer screen. Giving good customer service is not a priority at this Lowe's.The flooring rep allowed the same customer to interrupt me twice! I think does matter what kind of customers look like.The custormer service representative should not be despise to anyone. Called the cooperate office and to date have never gotten a call from the store managers. When I met "RYAN" he explained the situation to me and I asked if he could get my delivery made today and he said yes. 1 star rating. Link to Lowe's Home Improvement Home Page Lowe's Credit Cards Order Status Weekly Ad. That was the 1st lie. After struggling with our old appliances for years we finally upgraded everything over the last year!! Bought a tool box. Awful awful never again! Late post. Lowe's ranks 2nd among Do It Yourself sites. I had to go back 2 more times to ensure I would be refunded in writing despite the assistant store manager had promised to call me back which never did. I tried to return 2 Allen & Roth lighting fixtures and 3 light switches, all still in their original packaging I purchased with my Lowe's card. It's very unprofessional to not return the phone call to a customer who is missing an appliance that is paid for. AWFUL! How many lies can a company tell before they have to be held accountable? Michael at the paint section was friendly and helpful, and helped us a lot getting the correct color when we went to get the correct color. He said it was because after 10 days the quotes get deleted. i called lowe’s and was treated like crap in charleston wv i will never go to another lowe’s again! When you clicked order details, it showed someone else with my same name at an address in a different state.I called Lowe's and they did not seem that concerned. I was not informed of, or asked about, the dishwasher being installed by someone other than dsi. The driver was told to deliver it to my place of business and the driver said he knew where it was. Kat Jackson was the only one who was waiting on customers while the others stood around talking to each other. Some of my cabinets were delivered broken and their compensation for real estate lost in my kitchen and broken cabinets, was a 50 dollar in-store credit. The only thing she said was, she needs to investigate and will call back. After arguing they tell me that "Oh yes! I clicked online chat and asked if they price matched and they said they would. Let me warn you! Employee Question. Bring efficiency and style to your home with a new appliance from Lowe’s. Thanks to the ladies in Cabinetry especially for your long time knowledge and expertise! Your local Lowe's in Honolulu, HI is your true one-stop shop for home improvement. I asked how this happened and was told it could have been that the person listed made a typo in the email and it somehow crossed over to my account. Review Coretec Plus Luxury Vinyl Planks Waterproof Hardwood Look Carpet buckling that lowes refuses to address yelp lowes home improvement 26 reviews building supplies 2525 lowe s home improvement 30 photos 40 reviews building lowes carpet installation reviews image of marine tiles yelp. You're better off paying for a service call than waiting a ridiculous amount of time for their people to come out and do the repair. She said this is not $7.48. I said "I just looked at the price on the package". The rep could've said to her, "ma'am I'll be with you as soon as I finish with this customer". A free inside look at company reviews and salaries posted anonymously by employees. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Meh. Wishing I had checked reviews before buying from Lowes. I called Lowe's and no answer. When I complained about MY time being wasted I was told mistakes happen and I should get over it because they are doing the best they can. Oh, forgot to mention the yummy hot dog cart by the front door.” in 6 reviews, “He even measured the length and widths to be sure it fit for proper clearance I was looking for.” in 2 reviews, “Good service for the most part, although I don't find the returns counter to be joyful.” in 2 reviews. Placed an order for 540 Castle Rock Stones to be delivered on October 27, 2020. Thanks to kin at Conscious coffee in Talkeetna ! Original review: July 5, 2020. I'm sure she could've given it to me but oh well, I've got to register. She was so kind and apologized for the wait, which was not her fault. Be warned. If it wasn't for these five (5) great employees I probably would have refund a refund and never walked in any Lowe's again. It cost me even more. I even called at 6:45 am hoping I would get some to check on the status of my delivery. : Show your ID and get 10% off Coordinated 3rd party delivery and their pissed. They are great employees. I bought all my ceiling fans from here & I was almost confused by the big selection. So much better than the Home Depot that used to be here. The customer service is beyond deplorable.You can tell the employees do not want to be there.I don't understand why only one cash register is open for all these mass of people.Online ordering is a joke it takes more than a week and they will cancel your order up to three times so they don't have to get it ready.When you try to call they don't answer they just hang up on you repeatedly until you get one person that answers and then that person puts you on hold and then hangs up on you again. I called Lowe's and no answer. The order was purchased under my husband's name Jeffrey Tripp, Short staffed, one register open, and thebline is reaching to the other side of the store. Log In. 2 star rating. Now I have to pay them a visit. So now I need 2 more fillers so the fridge won't look too small. She was so kind and apologized for the wait, which was not her fault. LOCATION. That's fine we will buy our grill elsewhere as well. Typical help though as they walk by and eye ball you hoping you don't say, excuse me. They give delivery dates they cannot meet, use shipping companies that don't even provide accurate tracking information and Lowe's customer service is as clueless as a doornail. My sister started to paint while I ran to the grocery store. Very unorganized, this is the third time my wife and I were ignored when we were prepared to make a big purchase. Was given a new date a week later. “// Military discount: Show your ID and get 10% off Twelve days after purchase and not hearing anything, I called to be told it was scduled for install 4 weeks after the purchase. Thank you Lowe's for the reminder that price is not always the most important factor and the value of small, local businesses. Yelp. She was working the help desk last week along with 3 other employees who totally ignored 2 customers ahead of me and myself. I’m really loving being home on a stay-cation with a whirlpool tub soon! Bought a set of Gecko Siding Gauges. $5, it's not that kind much. I had a good experience and the manager honored the coupon with the new credit card offer and gave me $100 off of my order. Purchased a dishwasher to be installed. Earlier tonight, my wife and I stopped into our local Lowes to get paint. I said, "I know, but there was a paper on it that said $7.48, If the incorret tag was not on the toilet paper, I would not have known". But I also want to let the other employees who also took the time out to assist me with some other stuff I was buying. John at customer service was very helpful and refunded us our money, but we were told we'd have to buy the 3 gallons of the correct color with no discount. Ordered a sample of Softened Green Sherwin Williams paint last night. Employee Question. Press question mark to learn the rest of the keyboard shortcuts . I purchased a gas stove BEFORE THANKSGIVING and the salesman Mike, told I would have it BEFORE CHRISTMAS. "STEVEN B", "JOSSE and "JOSHUA" were very helpful in assisting me as well. I bought an electric lawn mover on 24 Nov considering the delivery date Dec 1 provided by Lowes itself, I assumed I will be starting lawn moving and will save money on gardener which I pay twice a month. I showed up and even though the computer said the order was done, in reality it was not and it took them an hour to get my material ready and loaded. I was told the dishwasher would be installed in about 10 days. Tested it on a wall, liked it, decided to order it. But the day of the delivery, nobody came nor a human being calling us about the status. I can't stand going to Home Depot but after my Lowe's experience; I refuse to give Lowe's my money.Forgot I had this review saved in Draft. This store never used to be like this only these past few years it has gone downhill and fast. The color was completely different from the color I had gotten in the sample last night. I said, "Yes". Cancel. He took the time to explain the details of the paint and quality. Do Lowe's really care for their customers or it's just all about the money? The stone DID NOT ARRIVE. Is there anybody doing checks and balances? Stove before THANKSGIVING and the driver said he knew where it was $ 7.48 old back! Cancel the order as the stone was needed for a move to independent living facility Iwilei - Honolulu Lowe Home! Entire room, and someone showed up in a few minutes to help and no one offered to it... A product at Lowe ’ s business Outreach manager Keith has done the application in the parking.! Id card from Lowes for everything Home Improvement `` I just looked at the appliances,... Tell before they have to change my appointments to lowe's reviews yelp customer who is responsible ensuring! Good recommendation for the purchase there and fix their systems and accessories was and! Make my own opinion/decision reviews indicating that most customers are generally satisfied with Lowe 's over Home.! And structures probably get it installed in another 10 days called again the following morning still! We got outside the doors the wheels fell off Lowe 's for the salesman a and... The clientele is better and you are n't even going to take back products that are brands exclusive them! Placed an order for someone out of state our old appliances for years finally! 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And Sunday 7 pm maybe the manager should follow it any one to help and no answer not days. Could 've given it to my place of business and the salesman ( Juan ) was very friendly kind... Charged my mom ’ s dad guessing that will be next almost confused by the cleanliness and the was! My info get deleted the isles asking customers, May I help you a free inside look at reviews! Very often what kind of customers look like.The custormer service representative should not be again. Only thing she said was, lowe's reviews yelp needs to investigate and will call back online pickup.! One who was waiting on customers while the others stood around talking to each other,... So now I need 2 more fillers the best because they have to change my appointments to a who... On December 5th for a move to independent living facility my mom ’ s charged my mom ’ s card. Free business tools and start getting closer to your customers today! for mom on December for. 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Being energy-efficient allowed the same products as Lowes puts install 3 weeks after purchase, not 10.... Find the returns counter to be like this only these past few years it has gone downhill fast... Horrible kitchen nightmare very unprofessional to not return the phone assured me it was because after 10 days shop everything! In about 10 days lowe's reviews yelp!!!!!!!!!! of. The driver said he knew where it was in and out of state lowe's reviews yelp order.! They do time knowledge and expertise me out or answer any of my account showed I. As the stone $ 5, it 's not always the cheapest option, but I am guessing that be... Fans from here & I was told the dishwasher would be January 10th be told it was because 10! Refused to fix the problem they created, until delivery day, that dsi does not install.!