Education


Bachelor of Journalism in Photojournalism, Minor in Information Technology

University of Missouri, May 2009


Experience


Technology Support Specialist, Kildeer Countryside School District 96

January 2013-Present
• Design, setup, and maintain the systems used throughout the school district.

• Manage and repair thousands of Apple and Chromebook notebooks, as well as hundreds of iPads.

• Setup and triage all other technology in the district such as interactive projectors, printers, audio systems, etc.


Genius, Apple Inc.

August 2009-December 2012
• Began my career at Apple retail as a part-time specialist and was promoted to Family Room Specialist in November 2009 after demonstrating my passion for customer focus and technical learning.

• Designed and led mobile-device training for team members in Spring 2011. Attendees of that training then had opportunities to shadow and be shadowed at the Genius Bar before eventually becoming Family Room Specialists, Creatives and Geniuses.

• Setup and maintained in-store Open Directory server, custom DYMO labeling system, and automated the imaging process for triage hard drives.


Photographer/Flight Leader (Chaperone), Rustic Pathways, Panama

July 2011
• Escorted a group of 12 American teenagers to a rural island off the coast of Panama, where I served as a trip photographer and one of the guides.


Retoucher/Assistant, Nicole Thomas Photography, LTD., Glencoe, IL

July 2009-Present
• Performed basic to mid-level retouching on photos of families and children for photographer, set up lights and backgrounds, and helped with general maintenance and upkeep of the studio on a contract basis.


Co-Creator and Photographer/Writer/Designer- HeCooksSheCooks.net

December 2008-Present
• Created multimedia content for a blog about local food, chefs, recipes, and teaching moments from our kitchen.
• Our self-run local and internet advertising campaign led to over 14,000 pageviews in the first nine weeks of publication from 75 countries and all 50 states. The site still averages over 2,000 pageviews a month.

Staff Photographer, Columbia Missourian, Columbia, MO

January 2008-May 2008
• Completed daily shooting assignments, worked on a semester-long photo/video multimedia story, and sought out several single photos and multimedia stories to fill gaps in the paper.


Volunteer, College Photographer of the Year, Univ. Of Missouri

November 2006, 2007, & 2008
• Audio engineer on the soundboard during recording of the screencast, worked on with web production and upload of the podcast of the competition, as well as general technical support.


Campus Representative, Apple Inc., Univ. Of Missouri

July 2006-November 2008
• Promote Apple products on campus to help drive education community sales.
• Planned and executed large marketing events such as concerts, a flash mob, and freshman orientation.
• Coordinated annual student film festivals three times with around 500 participants, an eight month production schedule that required weekly meetings, and acquired approximately $5,000 of prizes.


Staff Photographer, The Lake County News-Sun, Waukegan, IL

May 2006-August 2006
• Interned for a newspaper with 20,000 circulation daily.
• Completed 3-5 assignments on deadline daily, covering the entire county of approx. population 750,000.


Senior Staff Photographer, The Maneater, Columbia, MO

August 2005-August 2007
• Completed over 70 assignments covering events and occasions around campus.
• Developed two photo stories for the semi-weekly, student-run campus newspaper.

Skills


Computer Skills

Proficient in Microsoft Windows and Mac OS X environments, with skills in Microsoft Office. Highly skilled in Aperture, Adobe Photoshop, Bridge, Illustrator, InDesign. Knowledgeable in After Effects, Sound-booth, Avid Media Composer, Final Cut Pro, and Logic Pro.

Experience setting up the Wordpress content management system, Google Apps, and HTML + CSS.


Photography Skills

Proficient in Nikon and Canon Digital SLR systems, strobes (both studio and portable), as well as the RAW conversion, toning and editing of a high volume of digital images on deadline. Well versed in retouching. Experience in HD video capture and editing, and field audio capture and editing. Skilled in creating motion graphics and digital video effects as well.
Personally own a Canon 7D and 20D, a 24-70mm f/2.8 lens, 70-200mm f/2.8 lens, 580EX flash, portable studio strobe, light stand, umbrella and power pack. I also have access to a studio with white and black backgrounds if needed.


Training

10.8 Apple Certified Mac Technician. 10.7 Apple Certified Technical Coordinator. Certified to teach iLife and iWork, and troubleshoot/repair Apple mobile devices.

Communication Skills

Able to speak and read street Spanish.


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