A SmarTrip® card serial number is required as well, which can be copied and faxed along with the application. SmarTrip is a contactless stored-value smart card payment system managed by the Washington Metropolitan Area Transit Authority (WMATA). Using Transit Pass Benefits.  A microchip contained within the card stores its value, as well as the rider's most recent entry and exit points, and a unique identifier. A lot of Metro riders often transfer between buses or from Metrorail to bus and vice versa. Fare value is stored on the card, and fares are automatically deducted each time you ride. You can use any target on a bus farebox, rail faregate or a Farecards & Passes machine. The Metro logo appears in the bottom left. In June 2014, Metro celebrated the 125th anniversary of the National Zoo by issuing commemorative SmarTrip cards featuring "popular zoo baby residents." Click on "Managing Your SmarTrip Account." Both SmarTrip ® and CharmCard ® work on Metrorail, Metrobus and all Washington regional bus systems including ART, CUE, DASH, DC Circulator, Fairfax Connector, PRTC OmniRide, Ride On and TheBus; and Baltimore Metro Subway, Local Bus and Light Rail.  WMATA did launch SmarTrip's online reload feature in September 2011. I'm removing that text from the 14443 article, because I believe that much detail is out of scope, but perhaps belongs in the SmarTrip article. A "Senior" SmarTrip is also available that automatically calculates applicable discounted fares for senior citizens (age 65+). Customers will likely not notice any differences except that the new cards are slightly thinner and cheaper to produce.  On November 12, 2002, the first SmarTrip readers were used on Metrobuses. Discounted (half-fare) cards have different rules for SmarTrip and CharmCard. The SmarTrip card is the only way to ride the metro. After adding value online, you must touch your SmarTrip® card to a SmarTrip® target to complete the transaction. Please provide the 9 digit serial number in the margins of the application or include it … TRANSIT INFORMATION In April 2007, WMATA began testing the use of credit cards to pay for parking at six Metro stations, avoiding the need to pay for parking with SmarTrip cards at those stations. The purchase price includes $2 for the card itself plus an initial fare value, which varies depending on where they are purchased: cards purchased at stations cost $10 ($2 for the card and $8 fare value), while those purchased online cost either $10 or $30 ($2 for the card and $8 or $28 fare value). Cards are also available with $8 of stored value (for $10) and with $28 worth of stored value (for $30). When we bought them, and when we added value to them, we always used a credit card, and the amount was available right away (we always checked our balance right after a purchase … Every rider other than small children need their own card. In the Metrorail system, using the card to activate the target by will display the value remaining as the faregate opens, both when entering and exiting.  Also starting September 1, riders have been required to have a minimum balance of $1.20 on their SmarTrip cards (35¢ for half-fare senior/disabled cards) in order to enter the Metrorail system, which reduced the possible negative balance upon exit.    In February 2011, WMATA replaced the antennas on all Metrorail faregates to improve the speed and range of its faregates' SmarTrip processing. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. , In May 2011, WMATA and the District of Columbia Department of Transportation started a pilot project to give students in the DC Public Schools "DC One Cards" which are SmarTrip compatible. Create a virtual card using the Wallet and add it to your SmarTrip account 2. As the SmarTrip card goes mobile in 2020, what changes will you see? On th screen it will tell you exactly how much money you have on your SmarTrip card. * Virginia Regional Transit (VRT), a separate bus service which also serves Loudoun County, does not participate in SmarTrip. Your SmartBenefits must be loaded onto a card that matches your name as it appears on the SmartBenefits application. The cards are intended to address youth behavior problems in Metrorail stations. Monthly transit benefits provided by an employer will only be valid for whichever system the employer is registered with, so an employer who is registered to provide transit benefits with WMATA will only grant benefits usable on WMATA and Washington, DC-area transit providers, even if the benefits are loaded on a CharmCard. We will investigate the issue with your transit balance on your Apple Watch. The design is identical to the standard SmarTrip except that the card is printed in shades of bright yellow and brown, instead of blue and green. Free Transfers. The first two promotional SmarTrip cards were issued in 2008 to commemorate the opening of the newly built stadium of the Washington Nationals, Nationals Park. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. Washington Metropolitan Area Transit Authority, "All Metro stations now have SmarTrip vending machines", "Metro Board: Replacing SmarTrip Will Be Difficult", "Metro to get new, cheaper SmarTrip cards this fall", "Elimination of paper transfers in January 2009 FAQ", "Bus passes available on SmarTrip® starting October 17", "Metro meeting: SmarTrip issue tabled, Blue/Orange work moves ahead, extra security added to bus depots", "SmarTrip® rebate program and minimum fare requirement goes into effect Sept. 1", "Metro to lower price of SmarTrip in October", "Metro changes Exitfare requirements to facilitate new lower price of SmarTrip", "Contactless Payment and the Retail Point of Sale", "Metro officials find obstacles embedded in SmarTrip plan", "Metro seeking next generation fare payment system", "Washington Metro awards Accenture major contract for new electronic fare payment system to improve customer experience", "A Brief History of Metrorail Fare Collection", "Apple Pay With Express Transit Mode Goes Live for D.C. Metro Riders", School Transit Subsidy Program in the DC Department of Transportation, "Obama's Mug on D.C. The card is brought into close proximity with a circular target on the top or side of each faregate rather than inserted into a slot. SmarTrip users receive discounts on Metrorail fares. All students who live in the District of Columbia, attend a public, charter, or private school in the District of Columbia, and are between the ages of 5 and 21 are eligible for a Kids Ride Free SmarTrip Card. Travel with purpose; Hotels & Experiences. CharmCard for seniors and disabled are only available from the MTA reduced fare office at 6 St. Paul Street in downtown Baltimore, with similar requirements (proof of age or disability). The new payment system is expected to use federal employee badges and certain smart phones in addition to the stored value cards. At the bottom of the second page after login is the current SmarTrip ® card number that is linked to your account. In all cases, the appropriate fare is deducted automatically, accounting for any applicable transfers and discounts. Unlike traditional paper farecards or bus passes, SmarTrip/CharmCard is designed to be permanent and reloadable; the term "SmarTrip" may refer to both payment systems unless otherwise noted. To complete the transfer of pre-tax benefits, you must purchase a replacement card from WMATA or the FSSC and register it with WMATA. • GoCard numbers do not start with “0167” • Steps 1. Click on "Managing Your SmarTrip Account." We will investigate the issue with your transit balance on your Apple Watch. Since SmarTrip owners were allowed to exit the system with an unlimited negative balance, the Metro Board had previously rejected proposals to reduce the price of SmarTrip cards from $5 down to $2.50. To create an account you will need to supply your name, address, birthday, email address and phone number as well as the serial number on the back of the SmarTrip card.  By 2004, 650,000 SmarTrip cards were in circulation. Follow their code on GitHub. Beginning November 2016, Metro Access cards, which permit use of Metro Access Paratransit and free trips on Metrobus and Metrorail, were replaced with a special personalized SmarTrip card with the user's photograph and the Metro Access logo appearing on the front of the card. SmarTrip ® cards must have a history of use and a positive personal balance in order to load benefits in a timely manner. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. Then log into your SmarTrip® account and click on "Add SmarTrip® Card". It's plastic and you scan it on the turnstiles when entering and exiting the metro. Please try one of the solutions below. Using the transfer method will permanently disable the existing SmarTrip card since the phone will essentially take over that card’s serial number and other details. All Metrorail passes are now available on SmarTrip. WMATA began using SmarTrip for payment on Metrorail in 1999 followed shortly by Metrobus and Metro parking lots. However, customers have complained that WMATA has not been processing such balance transfers promptly. United States Department of Transportation, National Capital Region Electronic Fare Media, You will find pictures of the various card types on the WMATA website, Office of the Assistant Secretary for Research and Technology. In December 2010, WMATA issued a request for proposals for a replacement system. Part 1: Get a SmarTrip® Card You first need to get a SmarTrip® card. As of October 2010 Cubic is reportedly no longer producing the cards. , In May 2012, the transit agency announced that it had found a replacement manufacturer for SmarTrip cards to avoid shortages until a new payment system goes into place. For more information, see this page. By late 2012 all Metrorail stations were equipped with SmarTrip vending machines. Smartrip. Subway Cards for Inauguration", "Metro unveils new Smithsonian's National Zoo 125th Anniversary Limited Edition SmarTrip Cards", "Metro Will Celebrate the Silver Line Opening With Commemorative SmarTrip Cards", "Indemnify CVS/pharmacy for selling SmarTrip Cards", "SmarTrip Retail Outlets: Purchase Cards and Add Value", "Final Contract Audit Report with Recommendations", "Metro introduces unlimited 7-day rail pass on SmarTrip®", "Inoperable Metro SmarTrip Card Causes Trouble For UDC Student", "For Your Benefit: Metrorail SmarTrip Cards", "Metro Unveils Credit Card Parking Lot Payment Pilot Program", "Metro installing credit card payment readers to make parking more convenient", "Maryland answers SmarTrip with CharmCard", "SmarTrip users to gain added benefit when transferring", https://en.wikipedia.org/w/index.php?title=SmarTrip&oldid=979334589, Fare collection systems in the United States, Articles with failed verification from May 2014, Creative Commons Attribution-ShareAlike License, $4.75 to PRTC OmniRide (full SmarTrip fare), Fairfax Connector routes 393, 394, 395, 480, 599, 698, and 699, This page was last edited on 20 September 2020, at 05:12. In such cases Metro guarantees that the fund balance on the card will be transferred to a new card. After that hour-long of soaking you’ll find the card becomes very flexible and if you attack the corners with tweezers you’ll eventually realize the 3 layers of the card. SmarTrip & SmartBenefits. These include One-Day, 7-Day, and 28-Day fast passes valid for unlimited travel on Metrorail. SmarTrip cards are 3⅜ by 2⅛ inches (85.7 mm × 54.0 mm), the same size as a credit card or driver's license.The card is brought into close proximity with a circular target on the top or side of each faregate rather than inserted into a slot. The Maryland Transit Administration (MTA) uses a compatible payment system called CharmCard. The Maryland Transit Administration's CharmCard uses a compatible payment system from the same manufacturer. We just returned from a trip to DC, and bought SmarTrip cards for our travels. Amount $ CLP 0. In addition, the card must contain sufficient value to pay the full fee in order to exit a Metro parking lot. On Metrobuses, the farebox will audibly beep and display the remaining value.  In December 2010, 1,800,000 SmarTrip cards were in use. Registering SmarTrip cards allows riders to recover their remaining balance (minus a $5 replacement fee), should the card be lost, stolen, or damaged. A reciprocity agreement between the MTA and WMATA allows either card to be used for travel on any of the participating transit systems in the Baltimore-Washington metropolitan area.  This is in contrast to the Oyster card system on the London Underground, for example, where fares are automatically capped to ensure that customers never pay more than the cost of a one-day pass each day.  Fare value is stored on the card, and fares are automatically deducted each time you ride. It was later extended to other public transit systems throughout the region. , All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. Your current SmarTrip balance will be displayed on the screen. By late 2012 all Metrorail stations were equipped with SmarTrip vending machines. Using the transfer method will permanently disable the existing SmarTrip card since the phone will essentially take over that card’s serial number and other details. , In the summer of 2018, the DC One Card Kids Ride Free program was replaced by the SmarTrip Kids Ride Free Program due to difficulties in activating the DC One Cards. While electronic benefits used outside of the Metro system cannot be downloaded onto the SmarTrip® card, the card represents a unique ID number that is linked directly to your account. , In a controversial move, WMATA announced that as part of a new cashless parking payment system, SmarTrip would be the only way to pay for parking at Metro-operated garages and lots effective June 28, 2004, after reports of widespread theft by Metro's parking contractor, Penn Parking. , On the front of the standard SmarTrip card is a stylized picture of a Metrorail car and Metrobus in front of representations of the Washington Monument, United States Capitol, and stylized versions of classical architecture found in Washington, D.C.  WMATA has since announced that it will make at least one credit card exit lane available at all Metro pay-on-exit parking facilities. 1200 New Jersey Avenue, SE WMATA will deactivate the card and HR help reassign your benefit. Also, while WMATA charges a $2 fee plus the amount to load in value for senior/disabled SmarTrip card, MTA merely requires at least $2 in value to be initially loaded onto a senior/disabled CharmCard; MTA waives any fee for the card. smartrip has one repository available. A companion SmarTrip card is included to allow a companion to also ride free along with the disabled person. This does mean it is possible to have identical or different passes (like a monthly pass from one and a day pass from the other) from both WMATA and MTA simultaneously loaded on the same card. 1. Scenario: If your balance appears to be less than expected this month, then you may have received a Rush Hour Promise Credit or 15 Minute Grace Period Credit in addition to your normal SmartBenefits. This also means purse funds cannot be used for cash equivalents, so a person who is authorized for a monthly bus pass in employee benefits cannot use that benefit to pay for rail travel or a day pass. Click on "Create a SmarTrip Account." When you use your SmarTrip card, you can transfer for free and receive unlimited rides between Metrobuses during a two-hour period.Transferring between Metrobus and Metrorail gives you a $.50 discount on your ride when using a SmarTrip card.. 2.  Initially, riders could only add value to a SmarTrip card at Metrorail stations or by using cash while boarding a Metrobus.  In July 2013, a special July 4 commemorative SmarTrip card was introduced. Auto-reload can only be managed through the SmarTrip app. Special SmarTrip cards commemorating the inauguration of President Barack Obama were issued in January 2009 and 2013. A 7-Day Short Trip Pass is also sold, allowing unlimited off-peak rides, and unlimited peak rides for trips costing up to $3.50, with the difference in fare deducted from the stored value on the card if necessary. Back … Register a smartrip card for smart benefits keyword after analyzing the system lists the list of keywords related and the list of websites with related content. The card can be purchased directly from the WageWorks website at a cost of $2.00. Login to your SmarTrip account and go to the Card Summary page Complete your account update by recertifying and submit the update to … However, the unique identifier is not linked to a person's name or identity, unless one registers the card online. , There have been complaints when customers' cards cease to work as a result of placing the card in proximity to metal or physically damaging the card. Because the card has a radio-frequency identification (RFID) chip inside, it needs not be touched directly to the target, just held near it; thus the card can be scanned while still inside a wallet or purse passed over the target, affording some speed and convenience over the paper farecards which were physically inserted into a slot. Confirm Your Identity: Enter the SmarTrip® card number, birthday, and email address you provided when you registered. , In October 2010, WMATA announced that it was working on a replacement system because the company that makes SmarTrip cards has since gone out of business. The most efficient way to register your card is to add it to your WMATA online account. SmarTrip cards can hold up to $300, and can be set up to reload automatically. Receive email updates about the latest in Safety, Innovation, and Infrastructure. If you already have a SmarTrip account, simply click "Log in to Your Account." If you use SmartBenefits to fund your SmarTrip card, your Card Usage Report Details HTML table will contain an additional row for each usage paid through your benefit showing how much was charged to your benefit and the benefit balance remaining. To register your card, visit SmarTrip.com. Input your new card number, exactly as it appears on the back of your new card. For SmarTrip, pass rules are different from CharmCard. If you have the cash … It is not permissible to load your SmartBenefits onto another person's SmarTrip card, doing so would be a direct violation of the SmartBenefits application disclaimer that may result in your removal from the program and legal action. SmarTrip cards may be provided to you, and CAPS will make arrangements for you to either pick up you new card or mail it to your home address. Note: Value added to SmarTrip® cards through SmartBenefits® or other valid transit benefit programs may only be used by qualified employees who receive the benefit from their employer or a WMATA agent. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. Once your request is process you will receive email notification for CAPS Admin. Although WMATA initially drew criticism due to the limited number of SmarTrip sales locations, distribution has expanded to local convenience stores and supermarkets. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. However, in 2008, Metro reached an agreement with CVS/pharmacy to sell the cards at 187 DC-area locations in an effort to increase SmarTrip use. The DC One Card Program officially terminated on October 1, 2018. Although WMATA initially drew criticism due to the limited number of SmarTrip sales locations, distribution has expanded to local convenience stores and supermarkets. However, if you have an online account, we recommend that you also add the card to your account. You can buy SmarTrip cards at any of the five Arlington locations of The Commuter Store, at the Mobile Commuter Store, or online from Commuter Direct.com for $2.00, with no fare value.  In May 2004, SmarTrip readers were introduced at parking garage gates. Bulk Card Registration. SmarTrip and CharmCard have different qualifications for inter-system usage, e.g. SmarTrip cards are 3⅜ by 2⅛ inches (85.7 mm × 54.0 mm), the same size as a credit card or driver's license. Step 2: After digital card is created, log into CAPS and submit a modification request to transfer your benefits to the new SmarTrip card number, which will start with 0176. Destinations; Hotels; Experiences; Special Offers; Travel Giftcard; Smartrip Foundation; My Bookings; EN; ES; Travel Giftcard. Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) This website is best viewed using Internet Explorer 11, Edge, Chrome, Firefox, Safari and other newer browsers. "Exit fare" machines (used with paper farecards) previously did not accept SmarTrip, and riders with insufficient value to pay their fare were allowed to exit the system with any negative balance.  There is a difference between SmarTrip and CharmCard on the maximum value that can be stored on the card: SmarTrip can store up to $300 in value, while CharmCard can store up to $200. If the SmarTrip ® card is incorrect, input the correct card number and submit and update through CAPS for your information to be corrected. SmarTrip cards comply with the ISO/IEC 14443 Type B standard. At the bottom of the second page after login is the current SmarTrip ® card number that is linked to your account. If you do not receive it after payment of the reservation you can consult it in the “My Bookings” section of the website. Passes and non-cash loads (such as employee transit benefits) are stored on the card in a separate "purse" from cash loads. SmarTrip cards must be registered in order to receive SmartBenefits (the employer-provided commuter benefit) or to have value from a lost, stolen, or damaged card transferred to a new card. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. In case you do not find it, request it from firstname.lastname@example.org. On March 27, 2016, Metro unveiled a new Smartrip card design, to celebrate the 40th anniversary of the Metrorail system opening. The cards still cost $5, but a $3 credit was refunded to the card five days after first use. The new cards serve as both a student identification card and provide reduced or free Metro fares during student commuting hours. , An early criticism of the SmarTrip cards had been that they were only sold at suburban Metrorail stations, online, a few selected retailers, and Metro sales offices. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. 3 Download MDOT MTA's free CharmPass mobile transit fare app. For more information For quicker service, provide your own SmarTrip card number.  Paper bus passes were eliminated in January 2011 and passes are now only available on SmarTrip.. Inspired by Justin Grimes and Josh Tauberer's WMATA SmarTrip Usage Python Screen Scraper.. Topping up your SmarTrip is very simple. You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service Center PO Box 220568 Chantilly, VA 20153. The sites are Anacostia on the Green Line, Shady Grove on the Red Line, Vienna and New Carrollton on the Orange Line, and Franconia-Springfield and Largo Town Center on the Blue Line. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. A reciprocity agreement allows patrons to use either payment card to travel on any of the participating systems throughout the Baltimore-Washington Metropolitan Area.. The unique identifier also allows workers enrolled in the SmartBenefits program, which allows employers to subsidize employee transportation costs tax-free, to credit their monthly benefits to their cards. Gift card details Recipient's details. Topping up your SmarTrip.  The SmarTrip cards are also sold at area grocery store chains. Reassignment: (Transferring funds from old card to the new) If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874.  However, the transit agency found an alternate manufacturer to produce additional cards until a new payment system is introduced. WMATA offers discounted rail and bus passes to customers who make several trips in one day, or many trips, or many short trips, in a seven-day period or calendar month; however, SmarTrip users must manually load each transit pass onto their SmarTrip cards or sign up for an autoload of the pass in advance. Purchasing SmarTrip. SmarTrip for seniors and the disabled may only be purchased in person from a Metro agent or authorized sales office, and the person must show ID and for a disabled rider, proof of disability (either WMATA Disabled ID or Medicare card.) You can buy them at each station and in CVSs around the city. The Kids Ride Free Card, a normal SmarTrip card with a large silver Kids Ride Free sticker on it, allows students to ride the Washington Metro, Metrobus, and the DC Circulator for free. When reaching out to HR, please contact us via the HR helpdesk and provide the following: New card number; Old card number, if possible; Again, your card must be registered with WMATA in order to complete a benefits reassignment process. If that doesn't help, then contact SmarTrip customer service at 1-888-SMARTRIP. Auto-reload can only be managed through the SmarTrip app. Note that if we mail a new card to you (e.g., to replace a lost card), we automatically register the card on your behalf. Register your SmarTrip card; Create an account with WMATA or contact CommuterDirect.com. Metro also sells SmarTrip cards that are preloaded with a One-Day rail pass online for the same price as just the pass alone ($14 since July 1, 2012), including all of the commemorative SmarTrip cards issued since 2009.. If you already have a SmarTrip account, simply click "Log in to Your Account."  In January 2014 WMATA announced that the contract for the new system was awarded to Accenture.  On September 1st, 2020, Apple and WMATA enabled SmarTrip cards to be added to Apple Pay through the Wallet app. Card registration protects the balance on the card if the card is lost or stolen. WMATA SmarTrip usage data scraper. Whether you're a new rider or a regular commuter, Starting September 1, 2012, Metro began offering $3 rebates to customers who registered their cards online after purchase. It costs $10 and comes with $8 worth of fares. You'll find the details of the Qualified Transportation Fringe Benefits law in Title 26 of the United States Code Section 132(f). Transportation.gov You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip. Purchase a SmarTrip® card. , In July 2014, a commemorative SmarTrip card was issued to celebrate the opening of the Silver Line. Until 2016, riders could also add value to their SmarTrip cards by trading in paper farecards (a used farecard up to $20, or an unused farecard of any value).  One exit lane at each station accepts credit card payments through a reader next to the existing SmarTrip card target. Washington, DC 20590855-368-4200. Standard cards can be purchased at vending machines within all Metrorail stations, at Metro sales offices, selected retail stores, and online. This negative balance must, however, be paid before the card may be used again to enter the system.  In late 2012 WMATA installed SmarTrip vending machines at all Metrorail stations. [failed verification], The decision prompted complaints that Metro was inconveniencing its many customers, including tourists and other infrequent users, who did not own a SmarTrip card. OLD SmartTrip Card Number: 0 Cash loaded on either card is valid on both WMATA and MTA vehicles. Registration takes effect 24 hours after submission. You will find pictures of the various card types on the WMATA website. You may also secure a card at an authorized outlet. Tip If you touch your SmarTrip to the target before pushing the "Check Value" button, the cost of a trip will be deducted from your card. SmarTrip cards comply with ISO/IEC 14443 Type B . , SmarTrip was the first contactless smart card for transit in the United States when WMATA began selling SmarTrip cards on May 18, 1999. Receive email updates about the latest in Safety, Innovation, and come loaded $. To customers smartrip card number registered their cards online after purchase click `` Log in to your account ''... Loudoun County, does not participate in SmarTrip. [ 6 ] DC 20590855-368-4200 SmarTrip ;. Usage, e.g the card if the card five days after first use DC, and bought SmarTrip cards $! 28 ] in January 2009 and 2013 for $ 10 or $ 28 smartrip card number. ® card number, exactly as it appears on the card online or by mail, it is already.... `` Senior '' SmarTrip is also available that automatically calculates applicable discounted fares for citizens! Inspired by Justin Grimes and Josh Tauberer 's WMATA SmarTrip usage Python screen scraper if you on., DC 20590855-368-4200 to complete the transfer of pre-tax benefits smartrip card number you must your! Dc, and fares are automatically deducted each time you ride allow a companion to ride! With an embedded computer chip the transaction every rider other than small children need their own card Relations at. 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